Act as a Super-user on the Contractor management system, i.e., Passport 360, conduct system administration and maintenance
Coordinate service provider licenses on Passport 360; user licenses must be in place
Provide training on Passport 360 users and Contractor’s representatives, BRMO Project Leaders, and employees, including workflows are attended to in an allowable timeframe
Ensure overall system health of Passport 360 as the primary Contractor management system, including Support calls logged VS completed
Act as the first line of system support for stakeholders, including Oracle HR, Q Med, Firefly, JDE, and Signify
Verify secondary systems integration functionality to Passport 360

Coordinate system changes through testing and ensure data integrity before submission of reports. 

Conduct training on all systems based on Passport 360
Share system information during Site meetings
Provide system guidance/training during kick-off meetings
Provide approved training for employees in group sessions as well as one-on-one training sessions when required
Conduct training needs analysis in coordination with the Line manager
Conduct assessments to determine learner competency
This will include internal and external stakeholders

Ensure adherence to SHERQ and Legal standards, and all Safety and health-related issues are reported
Work is always conducted with the necessary pride
Working Hours are respected and kept to
Sick leave and other benefits are not exploited
All work is done the first time correctly, and there is no replacement for quality and safety
Friendliness and helpfulness are portrayed in all transactions with clients, internal as well as external
A business-oriented culture is strived for, and all work is performed in a cost-effective way
Own work is benchmarked against best practices in the same work environment

All work is conducted ethically and with respect
A continuous improvement attitude is followed and implemented in all facets of the work

Comply with work rules, standards, and methods. Take care to minimise waste. Provide feedback on optimisation opportunities.

Maintain active and informative relations with all team members and colleagues, take remedial actions where necessary.

Complete Individual Development Plan. Attend learning and development courses. Participate in peer and team learning initiatives.  Provide team members with appropriate coaching and development.

•    Grade 12.
•    Certificate: SAMTRAC or COMSOC.
•    Valid Code B/EB Driver's License.

•    Minimum of 5 years operational contractor system management experience.